Services
Advisory
Some projects are well defined, clients know what outcomes they want and there is minimal risk. These engagements are best delivered as lump sum contracts. SpiralData has strong experience managing fixed price contracts including managing scope change that leads to better outcomes for clients. We have mature processes for project management, client reporting and risk management.
Sometimes SpiralData clients scope of work is not yet fully known and they want to get started, while needing the flexibility to modify scope and / or workloads. SpiralData’s T & M engagement gives the flexibility and opportunity to adjust requirements, shift directions, replace features, and avoid delays by starting immediately. SpiralData offers flexibility to cater for stop-start and varying workloads, ie, not always “full-time.”
Build
Some projects are well defined, clients know what outcomes they want and there is minimal risk. These engagements are best delivered as lump sum contracts. SpiralData has strong experience managing fixed price contracts including managing scope change that leads to better outcomes for clients. We have mature processes for project management, client reporting and risk management.
SpiralData clients often have core capabilities but insufficient numbers or gaps in specialised data analytics skill sets to complete their projects. Individuals with high-quality technical and communication skills are required to join their project teams and hit the ground running for short and long-term engagements. Our expert personnel operate within your organisations corporate processes and procedures while day-to-day tasking responsibilities rests with the client.
SpiralData data analytics projects often require a strategic approach that starts small. In an agile framework, work is based on ‘sprints’, where a workflow is clearly defined and delivered in a condensed time frame. The feedback is then iterated upon for the next round of development to ensure alignment to key stakeholder requirements while avoiding unnecessarily long, costly engagements. SpiralData is a leader in agile engagements specifically for data analytics projects to deliver value for the client, fast.
Sometimes SpiralData clients scope of work is not yet fully known and they want to get started, while needing the flexibility to modify scope and / or workloads. SpiralData’s T & M engagement gives the flexibility and opportunity to adjust requirements, shift directions, replace features, and avoid delays by starting immediately. SpiralData offers flexibility to cater for stop-start and varying workloads, ie, not always “full-time.”
SpiralData’s clients often have critical data analytics tasks that require specialist expertise. In this case SpiralData can take full responsibility for the infrastructure, data management, reporting (regular and ad hoc), access to self-serve analytics, agreed alerts / notifications and regular tuning of machine learning models (if required.) Your organisation can then focus on business planning, management and optimisation of its processes.
Support
SpiralData’s clients often have critical data analytics tasks that require specialist expertise. In this case SpiralData can take full responsibility for the infrastructure, data management, reporting (regular and ad hoc), access to self-serve analytics, agreed alerts / notifications and regular tuning of machine learning models (if required.) Your organisation can then focus on business planning, management and optimisation of its processes.
Often an organisation doesn’t have the internal capability or bandwidth to provide support. SpiralData offers application support for all of our data analytics solutions via support blocks of 50, 100 or 200 hours. Support is Australian-based by qualified and experienced SpiralData agents who receive, track, manage, and resolve issues in the queue via our JIRA service desk. We offer Gold, Silver and Bronze categories based on a variety of response SLAs.
Internal capability is critical for any data analytics project to succeed. SpiralData offers a train-the-trainer approach on a per seat basis to upskill your key personnel while simultaneously teaching them how to train other users in your organisation. Train-the-trainer can be offered onsite or remotely. Bespoke training can be delivered upon request.
